Thirdlane PBX MTE allows Service Providers to offer their customers the same powerful IP PBX features found in Thirdlane PBX through a secure hosted environment.
With Thirdlane PBX Advantage MTE, we’ve included all the powerful management and end-user features of Thirdlane Advantage PBX, and added the additional management and security features needed to enable any organization to host dozens – or even hundreds – of individual Asterisk PBXs for their clients, customers, or tenants.
In addition to the web based management and end-user configuration provided by PBX Manager MTE, Thirdlane Advantage PBX MTE offers additional tools for a fully automated auto-provisioning of supported phones.
Hosted Thirdlane ITSP/PBX is now
available!
Features
Multi-Tenant Features
- Tenant Management
- Tenant level Administrators
- DID Inventory and Assignment
- Shared and tenant assigned trunks
System Administration
- Multiple Administrators
- Fine Grained Permission System
Core PBX Features
- Extensions
- Feature Codes
- PSTN/IP Trunks
- Multi-Level IVR Auto Attendants
- Music On Hold
- Schedules
- DIDs and Inbound Routes
- Outbound Routes
- Trunk Failower
- Ring Groups
- Call Screening
- Call Recording
Voicemail Features
- Maiboxes
- Voicemail to Email Forwarding
- Message Waiting Indicator
- Multiple Voicemail Folders
- Web Management of Voicemail Recordings
Call Center Features
- ACD Queues
- Orderly Queue Handling
- Local and Remote Agents
- Call Recording
Call Features
- Caller ID Blocking
- Call Screening Based on Caller ID
- Call Forward on Busy
- Call Forward on No Answer
- Call Forward Follow Me (concurrent or linear)
- Call Forward Follow Me Based on Caller ID (concurrent or linear)
- Call Transfer
- Call Parking and Retrieval
- Do Not Disturb
- One Touch Call Recording
- Virtual Extensions (pure forwarding)
Automatic Phone Provisioning
- Multiple Provisioning Options (TFTP, HTTP, etc)
- Templates for Popular Phones
- Extensible Templating
Media Files Management
- Music-on-Hold Management and Upload
- Click-to-Call Recording of Messages
Built-in Update Management
- Current Version Check
- One-Click Software Update
- One-Click Script Library Update
Billing
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Directory
- Company Directory
- Personal Contact Lists
- Click-to-Call
Conferencing
- Conference Rooms
- Both Fixed and Dynamic Rooms
Power-User Tools
- Web Access to Asterisk Command Line Interface
- Direct Editing of Configuration Files
- Script Library Management
Convenience Features
- Bulk Generation of User Extensions
- Phones Auto Provisioning
- Automatic DID Routing
- Phone Templates
End User Portal
- Voicemail Configuration
- Access to Voicemail Messages
- Access to Call Recodings
- Caller ID Blocking
- Call Screening Based on Caller ID
- Call Forward on Busy
- Call Forward on No Answer
- Call Forward Follow Me (concurrent or linear)
- Call Forward Follow Me Based on Caller ID
- Do Not Disturb
- One Touch Call Recording
- Access to Directory with Click-to-Call
- Personal Contact Lists with Click-to-Call
- CDR with Click-to-Call
- Language Selection
Extensibility
- Unique Script Based Approach
- Thirdlane's Script Library
- Custom User Scripts
- Script Sharing
End User Applications
- Outlook Integration
- "Call Companion" Dialer Toolbar
- Single Sign-On
- Secure Call Management
- Screen Pops
- CRM Integration
Backup
- Scheduled Backup
- Selective Backup
- Web Based On-Demand Backup and Restore
Customization
- Multiple Language Support
- Branding
- Multiple Themes
- Link Management
Support
- Enhanced Customer Support
- Comprehensive Documentation
- FAQs
- Forums
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