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Calling cards
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Sysmaster

IVR Solutions
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VoIP Billling
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Multi-Tenant PBX
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ITSP Softswitch
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Uniswitch

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Looking to sell VoIP Services, Hosted PBX Like Vonage and others?

 

itsp softswitch

Telco in a box

 

Product Overview:

Telco in a box system includes a set of applications:

•Database of Products and Services
•SWITCHware
•CMS (Content Management System)
•CRM (Customer Relations Management)
•Accounts
•Calendar
•Billing and Shopping Cart
•Calendar
•Online customer portal
•PBXware featured IP PBX
•Fault Tolerant or Redundant Hardware

telcoware

PBXware

bicom pbxware

Standard Features
  • Up to 500 Extension(s)
  • Unlimited PSTN/VoIP Trunks
  • Unlimited IVR Auto Attendants
  • Unlimited Conference Bridges
  • Music On Hold
  • Networking and Branch Support
  • Least Cost Routing
  • Unlimited DIDs
  • Operation Times
  • Name Directory
  • Emergency Trunks
  • Ring Groups
  • Fault Tolerant Linux
  • Unlimited Call Recording
  • Unlimited Call Monitor/Barge
 Enhanced Services
  • Follow Me
  • Group Hunt
  • Call Forwarding
  • Do Not Disturb
  • Caller ID
  • Last Caller
  • Call Park
  • Instant Recording
  • Instant Recording
  • Paging/Intercom
  • Remote Access
Billing
  • CDRs
  • Real Time Billing
 Customisation & Reliability
  • Services Monitoring
  • Sounds Administration
  • System Alarms
  • System Backup
  • Auto Updates
  • Powerful Reporting
  • Custom Extensions
  • File System Rotation
System Administration
  • Administration Sessions
  • Web Browser Administration
  • Role Based Administration
  • Services Permissions
  • MultiSite Administration
 Voicemail
  • Unlimited Enhanced Voicemail
  • Operator/Exit Digit
  • Unified Messaging
  • TimeZones Support
  • Voicemail Groups
Setup and Configuration
  • System Setup Wizard
  • Phones Auto Provisioning
  • Trunks Auto Configuration
  • System Locality
  • Service Providers Templates
  • Available Directory Services
 Product/Customer Support
  • Firmware Updates
  • Premium Customer Support
  • Comprehensive Documentation
  • Knowledge Base
End User Applications
  • One Operator Console
  • Outlook Integration
  • User Self Care
 Call Centre Applications
  • Unlimited Queue and Agent Statistics
  • Unlimited Real Time Queue - Agents Monitoring
  • Unlimited Skills Based Routing
  • Unlimited Enhanced ACD Queues
  • Unlimited Call Agents

Products & Services

•Unlimited Categories and Items
•Unlimited Pricing Types
•Unlimited Currencies
•Time and Quantity Based Discounts
•Display Modes and Publishing
•Small, Large and Zoom Images
•Item Addonsand Options
•Unlimited Item Details
•Auto PDF Publishing
•Accounts Based Content

Accounts

•Unlimited Account Types
•Account Balances
•Invoices, Orders and Payments Management
•Monthly Statements
•Account Credit/Debit
•Support Tickets
•E911 Compatibility

Billing


•Pre-Paid and Post-Paid Periods Billing
•Unlimited Payment Methods
•Unlimited Orders, Invoices and Payments
•Unlimited Taxes
•Unlimited Shipping Methods
•Auto Overdue Triggers

 

Customer Portal

 

 

•Online Ordering and Self Provisioning
•Online Payments, Statements, Orders and Invoices
•Enhanced Services, DIDs Management
•Call Records Management
•Account Top-Up
•Support Tickets

CMS

•Content Blocks
•Unlimited Pages, Images and General Content
•UserandGroups Role Based Administration
•Professional, Instant and Bespoke Designs
•Custom Search Engine Marketing
•File Upload and Manipulation
•Images Security

CRM

•Integration with Support Tickets
•Unlimited number of Tasks and Projects
•Task Priorities, Statuses and Assignments
•File Atachments
•Task and Messages Reminder Window

Calendar

•Year, Month and DayNavigation
•Full CRM Integration
•Unlimited Tasks and Meetings

Hardware


maxirack
  • MaxiRack
  • 1000 IP Extensions
  • 48 Analog Extensions
  • 48 Analog Lines
  • 24 ISDN BRI Lines
  • 120 ISDN PRI Lines
  • 19 4U Rackmount
  • Floor or Rack Mounting
  • 200-400 Concurrent Calls



  • vSWITCH
  • Unlimited IP Extensions
  • 400-2000 Concurrent Calls
  • 2x Redundant Chassis Management Module(s)
  • 7U Rackmount
  • Heavy Duty Steel Chassis
  • Industrial Grade Construction
  • 2x Redundant Network Modules(s)
  • Up to 10x 8110 Blades
  • 16x Fans Cooling System

level 3
  • Hosted Telcoware
  • High End Servers
  • Fully Hosted
  • Monthly Costs
  • 100 Mbps Uplink
  • hosted in Level 3, Global crossing network.
  • please contact us for more info.

 

quote

 
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