Switchvox is everything that you don't expect from a PBX. It’s truly affordable, easy to set up
simple to configure, and a breeze to maintain.
It has features that let your business run more effectively and with fewer hassles. And it does all of this for a fraction of the cost of the PBX dinosaurs of the past.
Switchvox is so much more than just an office phone system. Its a revolution in business communications, putting you in control of your most important asset in business, your voice.
With this incredible leap in technology comes astounding cost-savings for your business, integration capability that you never thought possible, and the flexibility to meet the needs of whatever industry that you're in.
Salesforce is now available!
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| Switchvox SOHO Ed. vs. SMB Ed. |
Switchvox SOHO |
Switchvox SMB |
| Extensions |
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| Unlimited Extensions |
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| IP Phone / ATA extensions |
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| Analog phone extensions |
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| Call queue extensions |
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| Virtual Extensions |
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| IVRs |
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| Extension Templates |
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| Control permissions for each extension |
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| 3,4,5 digit extensions |
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| Extension Groups |
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| Call Controls |
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| Hold |
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| Assisted Transfer |
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| Blind Transfer |
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| Call Parking |
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| Do Not Disturb |
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| Send Calls |
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| Directed Pickup |
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| Voicemail |
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| Flexible Voicemail Access |
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| Voicemail to your Email Inbox |
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| Automatic Mailbox Creation |
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| Voicemail Blast Groups |
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| Custom Message Notification |
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| Call Queues |
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| Unlimited Call Queues |
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| In Queue Call Routing |
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| Route when a queue caller presses "0" |
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| Queue Caller Timeout |
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| Queue Member Circuit Limit |
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| Route when max queue length reached |
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| Route when no members logged in |
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| Custom Music on Hold per Queue |
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| Invisible Queues |
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| Members Never Busy |
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| Announce Position in Queue |
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| Announce Estimated Hold Time |
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| Announcement Frequency Control |
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| Log-in queue members |
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| Permanent queue members |
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| Real Time Queue Status |
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| Historical Queue Logs |
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| Historical Queue Statistics |
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| Advanced Queue Charts |
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| Acknowledge Call |
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| Auto Log Off |
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| One-touch Log in/Log off |
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| Queue Member Presence |
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| Agent only extensions |
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| Ring All |
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| Round Robin |
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| Fewest Calls |
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| Least Recently Called |
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| Random |
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| Conferencing |
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| Simple Conference Room |
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| Meet Me Conference Center |
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| Listen Only Conference Calls |
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| Conference via handset |
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| Paging and Intercom |
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| 2-way Intercom |
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| 1-way Paging |
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| Overhead Paging |
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| Direct Paging and Intercom |
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| Music On Hold |
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| Custom Music on Hold |
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| Music on Hold included |
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| Queue specific Music on Hold |
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| IVR |
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| Play Sound |
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| Record Sound |
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| Play Recorded Sound |
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| Email Recorded Sound |
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| Record Digits |
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| Say Digits/Letters |
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| Say a number |
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| Say date/time |
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| Dial Extension |
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| Send to voicemail |
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| Send to external number |
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| Go to another IVR menu |
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| Send call values to a URL |
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| Gate Keeper |
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| Conditional Clause |
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| Time Based Clause |
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| Change Language |
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| Alter Caller ID |
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| IVR Option Settings |
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| Online Tools |
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| Users Tool Suite |
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| Administrators Tool Suite |
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| Switchboard (Operator Console) |
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| Recording & Monitoring |
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| Call Recording |
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| Call Monitoring |
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| Voice & Data Integration |
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| Call Creation API |
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| Call Event Notification API |
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| Outlook Integration |
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| Firedialer |
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| Screen Pops |
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| Custom Sound Recordings |
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| Sound Manager |
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| Record same sound in multiple languages |
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| Switchvox comes with over 300 sounds |
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| More Features |
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| Dial By Name Directory |
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| Custom Time Frames |
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| Upgradeable Hardware |
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| Advanced Diagnostics |
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| IP Phone Diagnostic Tool |
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| VOIP Provider Diagnostic Tool |
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| International analog line support |
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| Compatible with POTS/PSTN analog, voice T1/E1, SIP and IAX trunks |
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| g729 codec support |
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| Switchboard |
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| Click to call |
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| See who else is on the phone |
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| Drag and drop transfers |
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| Current call control |
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| One click on-the-fly recording |
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| Record others' calls |
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| Monitor, Whisper, Barge |
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| Queue Member view |
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| Queue supervisor view |
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| Call Parking Lot Panel |
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| Presence |
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| Google Maps Panel |
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| CRM Panel: Sugar CRM, Salesforce.com CRM |
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| Panel Pops |
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| Screen Pops |
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- Ideal For:
Small offices that don't have a computer rack and need the space-savings of a tower platform.
- Tower Case
- Supports 1 to 30 users
- Up to 12 concurrent calls
- Up to 5 concurrent recorded calls
- Up to 5 simultaneous conference users
- Subscription Options:
- Silver Subscription Plan
- Gold Subscription Plan
- Platinum Subscription Plan
- Warranty Options:
- Standard 1 Year Warranty
- 3 Year Extended Warranty
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- Ideal For:
Medium-sized businesses with a computer rack or shelf space and want the power of a server-class PBX.
- Short Depth 3U Rackmount Case
- Users / Calls:
- Supports 1 to 150 users
- Up to 45 concurrent calls
- Recording / Conferencing:
- Up to 10 concurrent recorded calls
- Up to 15 simultaneous conference users
- Redundancy / Failover:
- Optional warm spare failover
- Subscription Options:
- Silver Subscription Plan
- Gold Subscription Plan
- Platinum Subscription Plan
- Warranty Options:
- Standard 1 Year Warranty
- 3 Year Extended Warranty
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High-quality desktop business VOIP telephone!
Please note that the price of all of our phones includes the necessary configuration to use them with your Switchvox. We do the work for you, so just plug them in and you're done!

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A newer model than the 301, 501, and 601, the Polycom SoundPoint IP 430 delivers a Voice over IP telephone that seamlessly integrates with switchvox. The SoundPoint IP 430 offers the voice quality when used in handset, headset, or speakerphone mode that you've come to expect from Polycom. Provides two distinct SIP extensions in the UI, allowing you to see which extension is being called and by whom. The IP 430 has a faster processor than earlier model phones to deliver, among other benefits, a speedier boot time. The phone comes with built in dual switched 10/100 Mbps Ethernet ports and auto-sensing IEEE 802.3af PoE support.
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Our most popular phone, the Polycom SoundPoint IP 501 delivers a Voice over IP telephone that seamlessly integrates with Switchvox. The SoundPoint IP 501 offers superb voice quality when used in handset, headset, or speakerphone mode. Provides three distinct SIP extensions in the UI, allowing you to see which line is being called and by whom.
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The Polycom SoundPoint IP 550 delivers a Voice over IP telephone that seamlessly integrates with Switchvox. The Polycom IP 550 SoundPoint desktop phone features Polycom?s revolutionary HD Voice? technology, which brings life-like richness and clarity to every call. The SoundPoint IP 550 desktop phone delivers advanced features and capabilities, such as shared call / bridged line appearance, busy lamp field (BLF), presence, text messaging, and buddy lists. The SoundPoint IP 550 phone also boasts an integrated XHTML micro-browser that allows users to take advantage of productivity-enhancing Web-based applications, accommodates four lines, a backlit, high resolution, easy-to-read graphical display and flexible customizations options. The Polycom IP 550 desktop phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phone?s built-in IEEE 802.3af PoE circuitry and a dual-port Ethernet switch enable flexible deployment options and savings on cabling expenses.
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The Polycom SoundPoint IP 650 delivers a Voice over IP telephone that seamlessly integrates with Switchvox. The Polycom IP 650 is the first IP phone to use Polycom's revolutionary HD Voice technology that delivers voice communications of life-like richness and clarity. The SoundPoint IP 650 accommodates 6 lines in a standalone mode and up to 12 lines when equipped with SoundPoint IP Expansion Modules, as an attendant console. The phone supports shared call / bridged line appearances as well as busy lamp field (BLF) functionality that enables phone attendants to monitor and manage calls more efficiently. The SoundPoint IP 650 delivers all of its capabilities through an intuitive user interface, featuring a high-quality backlit 320x160 graphical grayscale LCD display, an easy-to-navigate menu, and a combination of dedicated keys and context-sensitive soft keys for one-button access to essential telephony features.
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The Polycom SoundStation IP 4000 conference phone integrates with Switchvox to bring you the ultimate in IP conference phones. Whether you are conferencing with colleagues down the block or customers around the world, the SoundStation? IP 4000 delivers the same Acoustic Clarity Technology in IP-enabled telephone systems that has made Polycom the leader in circuit-switched voice conferencing.
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Many small businesses have multiple locations or are expanding into more locations.
For instance, the main or original location was established and as the business grows,
another location is added in a different area in order to better serve customers and offer more convenience. Using the Switchvox at the main business location and a router/ switch
at the remote location provide an affordable way to link sites together; upgrade both voice and data services for the entire company; and improve customer service at each location.
























Live Demo is available, please contact us to request a demo!

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