
Features
Call Answering Features
Call Queue
Incoming callers can be held in a queue while they listen to a customizable recorded message. The caller can be sent to voicemail or redirected to another extension if no one picks up
Multi-Company Receptionist
One receptionist can answer calls from predetermined PSTN/IP lines, each identified to a specific company
Simultaneous Ring
While covering several managers’ extensions, a receptionist’s phone will ring simultaneously with each extension, showing which manager is being called, with the caller ID
Extension Status
A receptionist’s phone can be used to monitor multiple managers’ phones providing information on the extension’s status (off-hook, on-hook, do-not-disturb) before taking action
Call Pickup
Pickup groups may be defined with a group of extensions. Any phone in the office can be used to answer a call that is ringing on another extension within the pickup group
Call Hunt
Allows calls to ring in on a number of lines so that the first available person can answer.
Auto Attendant with Interactive Voice Response
An interactive voice response (IVR) system replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. VoiceXML v2 is an XML-based language (eXtensible Markup Language) created to develop speech user interfaces for telephone users. It engages users through pre-recorded or synthesized audio prompts.
Call Management Features
Call Hold
Keeps one line "off hook" and connected while the user makes or receives a call on another line. The user can take the original part off hold and resume the conversation.
Call Transfer
Transfer enables a user to forward an incoming call to another telephone or extension
Call Waiting
Signals a recipient that he has an incoming call on an engaged line and allows him to hold his current call, in favor of taking the second one and then switching back to his original caller.
Three-way Conferencing
Allows the caller and two other parties to speak together on one connection.
Call Park
When a call is placed in “park” it is put on hold at a specific extension number to be resumed by someone at another phone. That person can pick up the call by keying the displayed extension number. If no one is available to take the call at the other location, it will “ring back" to the original extension alerting the person who originally parked the call.
Call Screening Features
Direct Transfer to a Voicemail Box
Allows a caller to be transferred directly to the voicemail of another user.
Call Blocking
Prevents calls from reselected numbers from ringing through, giving users the opportunity to avoid unwanted callers
Hiding Caller ID
A caller can block her phone number from being identified by the call recipient
Do Not Disturb
User instructs PBX to route all his incoming calls directly to voice mail. The phone on his desk does not ring.
Away from the Phone
Receive Notification of System Events via Text Message
Choose to receive notice of “events” (calls, voice mails, etc.) from the PBX to your mobile phone as a text message.
Voice Mail
Also known as a VMS, voice mail is a centralized system of managing phone messages for a group of people. Voice mail allows users to receive, answer and manage their phone messages from different locations, sometimes tailoring a response to different callers.
Call Forwarding
Allows users to program the PBX to automatically redirect incoming calls to another number--a mobile phone or home phone for example.
Unified Messaging
Integrates different message types: voice mail, email, text messaging, fax, into a single box that is accessible from a variety of devices: phone, PC, mobile phone, PDA.
Conveniences
Intercom
Room to room communication on telephone sets
Auto-Redial
Callers who get a busy signal will be alerted if the line they are calling becomes available during a specified period of time. A distinctive ring functions as an alert for when the call is connected. One need only pick up the phone to be connected to the number they were trying to reach.
Speed Dial
The user "saves" frequently called numbers so that they can be dialed with an assigned shortcut of two or three digits.
Corporate Directory
Provides users with the ability to scroll through a company directory list of names and numbers and dial automatically
Call Paging
User dials in to overhead or external speakers to make voice announcements. Can be set up with speakerphones or specific groups of speakerphones
Utilities
Hold Music (WAV File Upload)
Allows callers to hear music or a recorded message while on hold or waiting for other participants to arrive for a conference call
T.38 FAX, FAX Relay and Clear Channel Fax
The T.38 fax relay standard permits faxes to be transported across IP networks between existing fax terminals. A clear channel gives full use of the bandwidth for this purpose.
Cost and Bandwidth Saving Features
Call Statistics
The ability to track and report facts (call recipient, length of call, on-hold time, etc.) on incoming and outgoing calls per extension
Dial Plans (call routing)
Calls can travel through a network along a pre-determined path to accomplish a specific goal. Call routing helps determine the least expensive way to make a call or the least congested path to take. Incoming calls can be grouped according to area code and routed to specific customer service reps who manage different geographic regions.
Time of Day Dialing
Creates the ability to route callas according to times of day, enabling users to reselect where a call will come to them during different time periods.
Special IP Phone Support
Distinctive Ringing on IP Phones
Program Aastra or Snom phones to produce distinctive ring sounds for identified callers and categorize incoming calls made to direct lines (service, sales, billing, etc.).
Directory for Aastra and Snom Phones
Quadro IP PBX can automatically load a directory of company extensions onto SNOM 360 and Aastra 480i phones (using simple XML scripting). Users mouse-click on their computers to dial company extensions through their telephones.
Lifeline Port
In the event of power failure, Quadro provides access for one dedicated phone to the PSTN network for emergency services (except ISDN models)
Administrative Functions
Enhanced IP Phone Support
Certain popular IP phones can be automatically configured by the Quadro resulting in a plug and play installation
Quadro FXO Auto Configuration
Quadro IP PBX detects and automatically configures ports added via the Quadro. The new ports appear in the IP PBX GUI.
Voicemail Setup via Phone
Voice-enabled wizard guides users through setting up the personal recorded username, password and voicemail greeting for each extension
CDR Tags for Billing
Eliminates hand-coding of invoices by department, etc.
Daylight Savings Time Adjustment
Quadro IP PBX automatically adjusts for daylight savings time.
Automatic Backup/Download of Quadro Configuration
Automatic scheduled backups and downloads of Quadro’s configuration to a LAN PC or WAN location
Automatic Quadro Firmware Update
Quadro detects newer versions of its IP phone firmware and automatically installs updates from an Epygi-hosted site
IP Phone Plug-and-Play
IP phones automatically acquire an extension on the system and auto-configure without user intervention
Automatic Firmware Updates for Aastra and Snom IP Phones
Quadro identifies the firmware on each installed IP phone (Aastra and/or Snom) and automatically loads proper firmware version
Fully-Featured IP PBX
The Quadro offers a multitude of features including extensive PBX functionality, integrated voicemail, cost saving call routing functionality, IP routing, SIP call signaling and much more.
Integrated Internet Access Router
The Quadro IP PBX embodies a fully-fledged Internet access router with firewall
security, including, NAT, policy and service based filtering. An extensive IPSec VPN functionality with DES, 3DES and AES encryption makes an additional contribution to data security.
VoIP Carriers
The Quadro IP PBX is easily applicable for VoIP Carriers as well as small businesses. For VoIP carriers, a special wizard has been implemented that facilitates the configuration of Quadro to work according to individual requirements.
Telephony
Voice Features
Voice Coding G.711, G.723 (5.3, 6.3 kbps), G.726 (16, 24, 32, 40 Kbps), G.729, iLBC (13,33 kbps , 15,2 kbps); (RFC 3951, ITU-T: G711, G.723.1 Annex A, G.726, G729 Annex A; IETF; ITU-T Q.23, Q.24, Bellcore GR.506, GR.181; ITU-T G.168-2000, 2002; ETS_300659_1,2,3) NAT traversal (both manually and STUN) VAD, CNG, G.168 echo cancellation Lifeline POTS (single line)
Bandwidth Requirements
Per call WAN bandwidth requirements for the following codecs (non-encrypted/VPN encrypted):
G.711a/G.711u 20 msec 84 kbps/105 kbps
G.726-16 20 msec 37 kbps/59 kbps
G.726-24 20 msec 45 kbps/65 kbps
G.726-32 20 msec 52 kbps/74 kbps
G.726-40 20 msec 60 kbps/80 kbps
G.729a 20 msec 29 kbps/49 kbps
G.723 30 msec 21 kbps/34 kbps
iLBC 30 msec 27 kbps/41 kbps
PBX Features
• Call block, forward, hold, ID, park, relay, transfer, wait
• Voice mail
• Multilevel auto attendant with Interactive Voice Response (IVR)
• Distinctive ring, hold music, speed dialing
• Many extensions ring
• Call statistics
• Do not disturb service
• Unified messaging
• 3-way conferencing
• Hotline service
• T.38 fax, fax relay and clear channel fax
• Unified Fax Messaging
• Busy auto redial
Call Signaling
• SIP on the WAN and LAN side (RFCs: 3261, 3263, 3265, 3311, 3428, 3515, 3842, 3856, 3891, 3892, 3581, draft-ietf-sip-session-timer-15, draft-ietf-sipping-dialog-package-05;
Presence: RFCs: 3842, 3856, 3863, draft-ietf-sipping-dialog-package-05)
• SDP (RFC 2327)
• RTP (RFCs: 1889, 1890, 2833, 3389, 3550, 3551, 3555,draft-ietf-avt-rfc2833bis-05, draft-ietf-avt-rtp-ilbc-o5), in band and out of band signaling support
• RTP Proxy
• MGCP with support of the full MGCP business extensionsand full screen and soft buttons control of the MGCP phones on the LAN side
(RFCs: 3149, 3435, 3660, draf t-foster-mgcp-returncodes-01,PKT-SP-EC-MGCP-I10-040402)
• Fax over IP (ITU_T: T4, T30, T38, V17, V21,
V27 ter, V29)
POTS Signaling
• Loop start
• FSK and DTMF Caller ID support
Billing
• Radius Client (RFCS: 2865, 2866
Internet
• NAT address translation
• STUN/NAT traversal (RFC 3489)
• IPSec VPN with DES, 3DES and AES encryption in tunnel
• mode (RFCs: 2402, 2406, 2409)
• PPTP VPN
• L2TP VPN
• Manual and automatic IKE key support
• Firewall security via:
• NAT (Network Address Translation)
• Policy and service-based filtering
• DHCP server on the LAN side
• DHCP client on the WAN side
• DNS server with forwarding functionality
• SNTP (Simple Network Time Protocol) server/client for computer clock synchronization
• PPPoE connection to the ISP with PAP/(MS)CHAP authentication
• IP DIFFSERV for QoS
• Mail client to send voice messages as e-mail attachments
(.wav) and system notifications
• DNS (DYNDNS) support with third party
• Port forwarding
• Port translation
System
Management
• Multilingual WEB interface accessible from LAN and WAN • (HTTP/HTTPS), the WAN management access can be switched off
• Password control
• Remote diagnostics and software upgrade
• VoIP Carriers wizard
• Download/restore configuration
• Legible and editable configuration files
• Auto-configuration via TFTP
• Reset button with factory reset option
Diagnostics/Testing
• LEDs: Busy, Info, Fault, USB, LAN, WAN, Line 1, Line 2
• IP Call Quality Rating
• Remote testing and VoIP diagnostics
• Power-up diagnostics
• Loop-back testing
Environmental
Physical Dimensions
• Desktop devices, wall-mountable:
• Measurements: 7.41” x 6.24” x 1.77” (19 x 16 x 4.5 cm)
• Weight: 13 ounces (360 g)
Conditions
41°F - 104°F (5°C - 40°C) operating temperature
41°F - 140°F (5°C - 60°C) storage temperature
5% - 90% non-condensing humidity
Power Supply
Input 100 - 240 VAC; 50/60 Hz; 0.5 A
Output 12.0 VDC; 1.5 A
Regulatory Compliance
Safety: UL 60950; CSA 22;
EMC: FCC Part 15 Class B;
EN55022 Class B, EN55024;
Telecom: CTR21/TBR21
Certification:
For Australia, Brazil, Canada, European Community, Mexico, Russia, USA


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The Quadro 2x was designed for small offices or self-sufficient branches with as many as 18 individuals. The price point makes it affordable for even home offices or teleworkers.
The connection to the traditional phone network allows use of fax machines, retail point of sale or emergencies. Your everyday calls would be placed on IP phones that take advantage of cost savings and the full complement of VoIP features. |
- Analog phones: 2
- IP phones: 8
- Add'l IP phones w/key: 8
- Total extensions: 18
- Trad phone ports: 1
- Ethernet LAN ports: 1
- Ethernet WAN ports: 1
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The Quadro 2xi is an almost identical cousin to the 2x, but substitutes an ISDN high-speed, high-bandwidth connection for the regular phone port. An ISDN line offers a step up in WAN performance over DSL connections and the ISDN SO port accepts analog voice and other activity (fax, etc.). |
- Analog phones: 2
- IP phones: 8
- Add'l IP phones w/key: 8
- Total extensions: 18
- ISDN SO Ports : 1
- Ethernet LAN ports: 1
- Ethernet WAN ports: 1
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The Quadro 4x ships with an initial 34 port capacity, four analog and up to 30 IP. Includes two USB ports to expand memory for directories and future applications via memory stick. Your employees can make up to 20 simultaneous calls on the IP lines alone.
The growing company has room to expand to as many as 66 extensions by purchasing comparatively inexpensive keys in 16-port increments. |
- Analog phones: 4
- IP phones: 30
- Add'l IP phones with
- key: 16ea. x 2 =32
- Total extensions: 66
- Trad phone ports (FXO): 2
- Ethernet LAN ports: 1
- Ethernet WAN ports: 1
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| If your building security system, fax machines, retail point of sale or xxx operate in analog mode on the plain olf PSTN, you may have a need for more plain telephone or FXO ports. There's a 4x model for you.
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- Analog phones: 4
- IP phones: 30
- Add'l IP phones with
- key: 16ea. x 2 =32
- Total extensions: 66
- Trad phone ports (FXO): 4
- Ethernet LAN ports: 1
- Ethernet WAN ports: 1
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| The Quadro 16x offers a balanced approach with connections for up to 16 analog phones or devices and 18 local IP phones (expandable to 50 purchasing software keys in 16-port increments). |
- Analog phones: 16
- IP phones: 18
- Add'l IP phones with
- key: 16ea. x 2 =32
- Total extensions: 66
- Trad phone ports (FXO): 4
- Ethernet LAN ports: 1
- Ethernet WAN ports: 1
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Up to 9 call appearance lines Personal directory Call forward Call transfer Call waiting Caller and calling line information Callers log Conference Hold Redial list Live dial pad or pre-dial support Broadsoft’s BroadWorks enhanced SIP – support for Intercom, Shared Call Appearances, CommPilot Call Manager Nortel’s MCS SIP support – Conferencing, Voicemail, and NAT Traversal support Sphere's Sphericall MGCP support - BLF, Intercom
The Aastra 480i should be powered by one of two methods:
- Powered by the network.
- Powered by the poe injector. Part# VentureIP PoE (see option above).
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The 53i from Aastra offers powerful features and flexibility in a standards based, carrier-grade basic level IP telephone. With a sleek and elegant design and 3 line LCD display, the 53i is fully interoperable with leading IP Telephony platforms, offering advanced XML capability to access custom applications and support for up to 9 calls simultaneously. Part of the Aastra family of IP telephones, the 53i is ideally suited for light to regular telephone requirements. |

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The 55i from Aastra offers powerful features and flexibility in a standards based, carrier-grade advanced level expandable IP telephone. With a sleek and elegant design, 144 x 75 pixel backlit LCD display and 6 dynamic context-sensitive softkeys, the 55i is fully interoperable with leading IP Telephony platforms, offering advanced XML capability to access custom applications and support for up to 9 calls simultaneously.
Part of the Aastra family of IP telephones, the 55i is ideally suited for moderate to heavy telephone users who require more one touch feature keys and XML based programs. |


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The 57i CT from Aastra offers powerful features and flexibility in a standards based, carrier-grade advanced level, expandable, IP telephone that includes an integrated WDCT cordless mobility handset for coverage up to 300,000 sq ft.* With a sleek and elegant design, large 144 x 128 pixel graphical backlit LCD display and 6 dynamic context-sensitive softkeys, the 57i CT base unit is fully interoperable with leading IP Telephony platforms, offering advanced XML capability to access custom applications and support for up to 9 calls simultaneously.
Part of the Aastra family of IP telephones, the 57i CT is ideally suited for executives, heavy telephone users who require more one touch feature keys and a large screen to take full advantage of XML based programs and mobile warehouse, support and retail staff.
The 560M expansion module is designed to increase the power and flexibility of the 5i Series SIP telephones. Up to three modules can be used with the 57i or 57i CT telephone to create a powerful, feature rich console option. The 560M shares power and signaling with the phone, eliminating the need for additional wiring. Designed for receptionists, administrative assistants, call center agents, power users, and executives who need to monitor and manage a large volume of calls on a regular basis, the 5i Series Expansion Modules provide an intelligent choice for all Enterprise IP environments. |


Many small businesses have multiple locations or are expanding into more locations.
For instance, the main or original location was established and as the business grows,
another location is added in a different area in order to better serve customers and offer more convenience. Using the Epygi at the main business location and a router/ switch
at the remote location provide an affordable way to link sites together; upgrade both voice and data services for the entire company; and improve customer service at each location.





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